FREQUENTLY ASKED QUESTIONS

WPR’s goal is to get you the parts you need to keep your machine’s working hard. Lead time for parts varies on the part.

  • Formed Grates: 5 business days
  • Weldment Grates: 7-10 business days
  • Stocked Parts: 2 business days

Wear Parts Resource is located in the Pacific Northwest. Freight transit times are based on delivery from this location.

Map of the United States showing freight transit times from Wear Parts Resource located in Oregon. Western US is 1 to 2 days, Eastern US is 5 to 7 days. Alaska is 7-10 days. Hawaii is 10-14 days.

Wear Parts Resource shipping rates are calculated based on LTL freight during the checkout process.


While many of Wear Parts Resource parts are fabricated after they have been ordered, we may stock our most frequently ordered parts. If we do have a part in stock we will get your order shipped without delay.


Wear Parts Resource has additional parts available in its offline catalog. In addition, we have a full team of in-house engineers who help create a custom part to fit your needs. You can use our custom grate form to get a quote. 


Currently, we are not taking international orders online. Please call 888.813.0712 to order parts.


Customer satisfaction is our goal at Wear Parts Resource — outfitting your business with high quality wear parts that meet your needs. Please read our return policy


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